We are looking for a UX Writer to join our ZaloPay Product team. This role will work closely with product owners, product designers, business teams and engineers to write and design product copy on our ZaloPay app. In this role, you will influence the millions of users with your clear, consistent and audience-oriented contents to make the conversation between the product and users more effective.
What you will do
- Write clear, consistent, concise product copy (onboarding, notifications, payment flows, error messages,...).
- Collaborate with product owners, UI.UX designers, business teams, and engineers to understand the product flows and principles of its working.
- Create and help maintain the content style guide that outlining the writing principles and guidelines and are in line with ZaloPay’s brand and voice.
- Conduct user research and use data to produce, evaluate and improve the content.
- Effectively manage multiple projects and deadlines.
- Continuously enrich your product area knowledge from inside and out and show how your content recommendations fit with product goals.