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Mô tả công việc


Responsibility

- Provide excellent customer support and follow-up

- Build customer loyalty through quality service via phone/ e-mail.

- Liaise with other teams on quotation, after sales support and clients’ schedule.

- Manage spare parts inventory and monthly report

- Maintain and update the client database

- Supporting technical issues for customers, negotiate and handle complaints from Customers.  

- Research and acknowledge the market and customer information, being aware of new products and competition status. 

- Handling machinery contract. 

Yêu cầu ứng viên

Requirement

- Diploma degree or above

- At least 2 years’ experience of Customer Service or Admin industry

- Excellent command in both spoken and written (English and Chinese)

- Strong Interpersonal Communication skill

- Responsible and able to work under pressure

Quyền lợi được hưởng

Social and health insurance.

Retirement benefits

Minimum paid holiday entitlement and Entitlement to paid time off (paid sick leave)


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